Thank you for shopping at Tasriba.store.
Your satisfaction is our priority, and we want to ensure a smooth and transparent return process.
Please read the policy below to understand how returns, exchanges, and refunds work.
✅ 7-Day Return & Exchange Policy
You may request a return or exchange within 7 days of receiving your product if the item meets the conditions below.
We accept returns/exchanges for:
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Wrong product received
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Defective or damaged product
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Product not working as described
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Missing accessories or parts
To start a return, contact us at:
📩 Tasribastore@gmail.com
Please attach your order number and product photos/videos showing the issue.
✅ Conditions for Return
For a return to be eligible:
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The product must be in unused condition.
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All items must be returned with original packaging, accessories, and manuals.
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The product should not be physically damaged or altered by the customer.
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Change of mind is not acceptable for return, but exchanges may be approved on a case-by-case basis.
✅ Items That Cannot Be Returned
We do not accept returns for:
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Used or damaged products
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Personal care items (due to hygiene reasons) unless defective
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Products without original packaging
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Products damaged due to misuse, water exposure, or mishandling
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Discounted or clearance items (non-refundable unless defective)
✅ Damaged / Defective Product
If the product is damaged or not working upon arrival:
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Email us within 48 hours of delivery.
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Attach clear pictures or videos showing the defect.
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Our team will review and approve replacement or refund depending on the case.
We will send a replacement or initiate a return if the claim is approved.